How To Return A Sleep Number Bed

How to Return a Sleep Number Bed

Returning a Sleep Number bed can be a daunting task, but it doesn't have to be. By following these simple steps, you can ensure a smooth and hassle-free return process.

1. Contact Sleep Number Customer Service

The first step is to contact Sleep Number Customer Service at 1-800-622-0969. They will provide you with a Return Merchandise Authorization (RMA) number and the necessary instructions for returning the bed.

2. Disassemble the Bed

Once you have the RMA number, you will need to disassemble the bed. This includes removing all the air chambers, the pump, and the frame. Be sure to follow the instructions provided by Sleep Number Customer Service carefully.

3. Pack the Bed Securely

Once the bed is disassembled, it's important to pack it securely for shipping. Use the original packaging if possible, or purchase new boxes that are large enough to accommodate all the components.

4. Schedule a Pickup

Once the bed is packed, you will need to schedule a pickup with Sleep Number. They will arrange for a UPS or FedEx driver to come to your home to collect the bed.

5. Return the Bed with the RMA Number

When the driver arrives, be sure to have the RMA number ready. They will attach the RMA number to the bed and take it away.

6. Refund or Exchange

Once Sleep Number receives the bed, they will process your refund or exchange. Refunds are typically processed within 10-14 business days, while exchanges may take longer.

Additional Tips for Returning a Sleep Number Bed

Here are a few additional tips to make the return process even smoother:

Be sure to have the original receipt or proof of purchase when you contact Sleep Number.
Take pictures of the bed before disassembling it in case of any damage during shipping.
Keep the RMA number in a safe place until the bed is picked up.
If you are returning the bed because it is defective, be sure to include a detailed description of the problem with the bed.

Returning a Sleep Number bed can be a simple process if you follow these steps. By contacting Sleep Number Customer Service, disassembling the bed, packing it securely, scheduling a pickup, and returning the bed with the RMA number, you can ensure a smooth and hassle-free return process.