How To Return Sleep Number Bed

By | January 8, 2024

How to Return a Sleep Number Bed

Purchasing a bed is a big investment, and when you buy a Sleep Number bed, you want to make sure it's the right choice for you. If you're not happy with your Sleep Number bed, you can easily return it, but there are some things to keep in mind.

Understand the Sleep Number Return Policy

Sleep Number has a 100-night trial period on its beds. During this period, you can return the bed for any reason. After the 100-night trial period, you can still return the bed, but there will be a restocking fee of $100.

Contact Sleep Number Customer Service

To return a Sleep Number bed, you need to contact customer service. You can do this by calling 1-800-428-8577 or by clicking the "Contact Us" link on the Sleep Number website.

Be Prepared to Provide Information

When you contact customer service, be prepared to provide the following information:

  • Your order number
  • The reason for your return
  • Your desired resolution (refund, exchange, etc.)

Schedule a Pickup or Return the Bed Yourself

Once you've contacted customer service, you can schedule a pickup for the bed, or you can return the bed to a Sleep Number store yourself.

Refund or Exchange

If you're returning the bed within the 100-night trial period, you'll receive a full refund. If you're returning the bed after the 100-night trial period, you'll receive a refund minus the $100 restocking fee.

You can also exchange your Sleep Number bed for a different model. If you exchange the bed within the 100-night trial period, there will be no charge. If you exchange the bed after the 100-night trial period, you may have to pay a restocking fee.

Conclusion

Returning a Sleep Number bed is a simple process. Just follow the steps outlined above and you'll be able to return the bed quickly and easily.


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